After reviewing the user reviews on the Apple App Store, I've extracted the following cons and pros: **Cons:** 1. Inaccurate delivery times and confusing updates leave users frustrated. 2. Poor customer service and unresponsive support team frustrate users. 3. Issues with order tracking and unclear communication hinder user experience. **Pros:** 1. Wide variety of restaurant options and convenient ordering process. 2. Competitive pricing and flexible payment options simplify ordering. 3. Real-time order updates and live tracking enhance user satisfaction. Let me know if you'd like me to help with anything else!